Warranty

How long is the Sonic-FX™ Warranty?
The Sonic-FX™ warranty period is for 90 days and begins on the date of purchase. 
Tue, 17 Apr, 2018 at 2:40 PM
Is the warranty the same for all Sonic-FX™ Toothbrushes?
The warranty is the same for all Sonic-FX™ Toothbrushes purchased from an authorized seller. 
Tue, 17 Apr, 2018 at 2:42 PM
What's an "authorized seller"?
An authorized seller refers to a site which has been approved by Sonic-FX™ to sell our products, such as Groupon. If you have purchased your Sonic-FX™ f...
Wed, 18 Apr, 2018 at 1:20 PM
I purchased my Sonic-FX™ on Groupon, is there a warranty?
Yes—Groupon is an authorized seller of the Sonic-FX™ Toothbrush. Each Sonic-FX™ Toothbrush purchased on Groupon comes with a 90-day warranty which begins on...
Tue, 17 Apr, 2018 at 2:59 PM
I bought my Sonic-FX™ on Amazon, is there a warranty?
In order for your Sonic-FX™ purchase on Amazon to come with our 90-day warranty, it must have been purchased from Sonic-FX™ on Amazon and not a third party ...
Tue, 17 Apr, 2018 at 3:09 PM
What is covered under the Sonic-FX™ Warranty?
During the warranty period of 90-days (which begins on the date of purchase), if your Sonic-FX™ malfunctions due to a manufacturer defect during normal use ...
Tue, 17 Apr, 2018 at 3:22 PM
My Sonic-FX™ Toothbrush is not functioning properly—how do I get a replacement?
In order to determine if your purchase is covered under the 90-day warranty, we must be able to locate your purchase in our database or you may be required ...
Tue, 17 Apr, 2018 at 4:03 PM
I got a Sonic-FX™ Toothbrush as a gift / I don't have access to the original proof-of-purchase, what can I provide?
If you received your Sonic-FX™ as a gift from a friend or loved one, please attempt to obtain the original proof-of-purchase from the buyer. If that is not ...
Tue, 17 Apr, 2018 at 4:13 PM
I bought/received this over 90 days ago before recently taking it out of the box to use—why is my purchase not covered under the warranty?
The warranty period begins on the date of purchase and is no longer valid after 90-days.  Please note that the Sonic-FX™ needs to be charged as soon as ...
Tue, 17 Apr, 2018 at 4:15 PM