In order for your Sonic-FX™ purchase on Amazon to come with our 90-day warranty, it must have been purchased from Sonic-FX™ on Amazon and not a third party unauthorized seller. Sonic-FX™ is currently the only authorized seller of our products on Amazon.
If you purchased a Sonic-FX™ on Amazon and you're not sure if it was from Sonic-FX™, click here to start a new ticket for your inquiry—be sure to provide the following information:
- Order number
- Purchase date
- Buyer's full name on the order
- Ship-to address on the order
- Item purchased (e.g., Sonic-FX™ Duo or Sonic-FX™ Solo)
- Copy of your Amazon receipt, if available
We must be able to locate your purchase information in our database in order to determine if your Amazon purchase was from Sonic-FX™.